As a Wonoloer, you are an Independent Contractor. Working for yourself comes with some degree of self-responsibility. When you 'Accept' a job, you are agreeing to the terms and conditions listed.
As such, the way we hold the community to their commitment is by keeping a record of jobs that are worked and/or no-showed.
When Do Breaches Occur?
1 Breach = Any withdrawal from a job within 12 hours of the start time.
1 Breach = Withdrawing from 3 jobs or a multi-day job (12+ hours before the start time) within 30 days.
1 Breach = Any 1, 2, or 3-star rating.
1 Breach = Asking the Requestor to cancel the job for you.
3 Breaches = Any no-show/cancellation after the start time.
What Happens to My Account When a Breach Occurs?
First Breach = 3-day limited view of jobs and removal from any existing accepted jobs.
Second Breach = 7-day limited view of jobs notifications and removal from any accepted jobs.
Third Breach = Restricted view of jobs and removal from all accepted jobs.
After 30 days, if you have not exceeded two breaches, your breach count will reset to 0.
If you ever have any questions about the circumstances surrounding your breach, Support@Wonolo.com will be your best go-to.
Any additional questions? Please reach out to our Wonolo Support Team.