We understand that plans change at times. In those situations, our cancellation policy requires Requestors to pay 50% of the payment for the Wonolo service:
- If cancelled within 3 hours of the posted start time.
- If you provide materially insufficient and/or incorrect information such that it prevents the job from being completed by a reasonable Wonoloer.
- If you or your designated supervisor/representative is not present/available to direct the Wonoloer(s) for the job.