What is a Background Check?

As a part of the onboarding process, Wonolo will initiate a one time background check through the assistance of a third-party.  This will include SSN verification, global watchlist, national criminal and sex offender searches.  You must pass a background check in order to become a Wonoloer.

After passing your onboarding screening call, you will be able to log into the app to start looking for jobs.  Once you have found a job you are qualified for, hit "accept".  At this point Wonolo will initiate a background check.  If the background check comes back as clear, you will be able to continue with the selected job.  

If there are any issues with a pending background check, you will be withdrawn from the job, and it made available to another potential Wonoloer.  PLEASE NOTE: This action does not immediately cancel you from the platform, however a pending background check will delay any future acceptance of jobs.

Please contact support@wonolo.com with any questions regarding this process.



I acknowledge receipt of the separate document entitled "Disclosure Regarding Background Investigation" and "A Summary of Your Rights Under the Fair Credit Reporting Act" and certify that I have read and understand both of those documents. By clicking "Submit", I hereby authorize the obtaining of “consumer reports” and/or “investigative consumer reports” by Wonolo Inc at any time after receipt of this authorization, if applicable. To this end, I hereby authorize, without reservation, any law enforcement agency, administrator, state or federal agency, institution, school or university (public or private), information service bureau, employer, or insurance company to furnish any and all background information requested by Wonolo Inc, 535 Mission St, San Francisco, CA 94105 | support@wonolo.com. I agree that an electronic copy of this Authorization shall be as valid as the original.

California applicants only:

If you would like to receive a copy of an investigative consumer report or consumer credit report at no charge if one is obtained by Wonolo Inc, and you have a right to receive such a copy under California law, please contact support@wonolo.com

Under California Civil Code section 1786.22, you are entitled to find out what is in the CRA’s file on you with proper identification, as follows:

- In person, by visual inspection of your file during normal business hours and on reasonable notice. You also may request a copy of the information in person. The CRA may not charge you more than the actual copying costs for providing you with a copy of your file.
- A summary of all information contained in the CRA file on you that is required to be provided by the California Civil Code will be provided to you via telephone, if you have made a written request, with proper identification, for telephone disclosure, and the toll charge, if any, for the telephone call is prepaid by or charged directly to you.
- By requesting a copy be sent to a specified addressee by certified mail. CRAs complying with requests for certified mailings shall not be liable for disclosures to third parties caused by mishandling of mail after such mailings leave the CRAs.

“Proper Identification” includes documents such as a valid driver’s license, social security account number, military identification card, and credit cards. Only if you cannot identify yourself with such information may the CRA require additional information concerning your employment and personal or family history in order to verify your identity. The CRA will provide trained personnel to explain any information furnished to you and will provide a written explanation of any coded information contained in files maintained on you. This written explanation will be provided whenever a file is provided to you for visual inspection. You may be accompanied by one other person of your choosing, who must furnish reasonable identification. An CRA may require you to furnish a written statement granting permission to the CRA to discuss your file in such person’s presence.


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