What is a Background Check?

As a part of the onboarding process, Wonolo will initiate a one-time background check through the assistance of our third party vendor, Checkr.  This will include SSN verification, global watchlist, national criminal and sex offender searches.  

You must provide Checkr with the following information via the Wonolo app during the onboarding process: 

  • Full Name
  • Date of Birth
  • Social Security Number 
  • Additionally you will need to review and agree to four disclosures
    • A summary of your rights under the fair credit reporting act 
    • Disclosure regarding Background Check Investigation
    • Acknowledgement and Authorization for Background Check
    • State Notice Addendum 

After providing the information required for the background check, you will be able to log into the app to start looking for job. Once you have found a job you are qualified for, hit "accept". 

At this point, Wonolo will initiate a background check.  If the background check comes back as clear, you will be able to continue with the selected job.  

If there are any issues with a pending background check, you will be withdrawn from the job, and it made available to another potential Wonoloer.  If this happens you will be notified. 

PLEASE NOTE: This action does not immediately cancel you from the platform, however a pending background check will delay any future acceptance of jobs until resolved. 

You must pass a background check in order to become a Wonoloer.

Please contact our Support Team with any questions regarding this process.  If you have any questions about your background check, please contact Checkr Support or you can check the status of your background check here - https://applicant.checkr.com/ 




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